Last Updated: October 2023
Greetings, fright fans and Halloween enthusiasts! Welcome to California Costume Store (“we,” “us,” or “our”). By accessing our website at www.buyattirehalloween.com and making a purchase, you agree to these Terms and Conditions. Please read them carefully to understand your rights and responsibilities, as well as ours. Our goal is to ensure a spooktacular and transparent experience for all our customers.
1. User Obligations and Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order.
- Use the website only for lawful purposes and not engage in any fraudulent activities.
- Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
- Comply with all applicable laws and regulations in your jurisdiction regarding the use of our website and products.
- Be responsible for any charges or fees associated with your orders, including customs duties or taxes where applicable.
Failure to adhere to these obligations may result in the termination of your account or access to our services.
2. Product and Service Description
California Costume Store specializes in high-quality Halloween costumes and accessories designed to deliver a terrifyingly good time. Our product range includes:
- Evil Clown Costumes, Frankenstein Costumes, Mummy Costumes, Scary Scarecrow Costumes, Straight Jacket Costumes, and more.
- Scary Accessories, Scary Clown Accessories, Scary Clown Makeup, Scary Clown Masks, Scary Halloween Makeup, and Scary Masks.
We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur due to screen settings or manufacturing processes. If you have any questions about a product, contact us before purchasing.
Important Note on Hygiene: For health and safety reasons, certain items like makeup and masks are non-returnable if opened or used. Please review our return policy in Section 6 for details.
3. Order and Payment Terms
Placing an Order:
When you place an order, you will receive an order confirmation email. This constitutes an offer to purchase, which we accept by processing your payment and shipping the order.
Payment Methods:
We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted channels. By providing payment information, you represent that you are authorized to use the payment method.
Pricing and Shipping:
- Prices are listed in US dollars and do not include applicable taxes or customs fees, which are the customer’s responsibility.
- Shipping is available globally, excluding Asia and some remote areas. Orders are processed within 1-2 business days.
- Shipping options:
- Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
- Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment.
- Delivery times are estimates and may vary due to customs processing or other factors beyond our control.
Order Changes and Cancellations:
You may cancel or modify your order within 24 hours of placement by contacting us at [email protected]. After this period, orders cannot be changed as we begin processing immediately.
4. Returns, Refunds, and Exchanges
We want you to be thrilled with your purchase. Our return and exchange policy is designed to be fair and transparent:
- Return Window: Returns or exchanges must be requested within 15 days of receiving the item.
- Eligibility: Items must be unused, in original packaging, and in the same condition as received.
- Non-Returnable Items: For hygiene reasons, Scary Clown Makeup, Scary Halloween Makeup, Scary Masks, and Scary Clown Masks are final sale if opened or used.
- Process: Contact us for a Return Authorization Number (RAN) before shipping. Return shipping costs are the customer’s responsibility unless the return is due to our error.
- Refunds: Issued to the original payment method within 5-7 business days after we receive and inspect the return. Shipping costs are non-refundable.
- Exchanges: Processed after return approval. Standard shipping fees apply for the new shipment unless the exchange is due to our error.
Ship returns to: California Costume Store Returns Department, 1002 Cedar Ridge Court, Annapolis, US 21403.
5. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of California Costume Store or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission. Unauthorized use may result in legal action.
6. Limitation of Liability
California Costume Store is not liable for:
- Any indirect, incidental, or consequential damages arising from the use of our products or website.
- Delays in delivery due to factors beyond our control, such as customs processing, weather, or carrier issues.
- Injuries or damages resulting from the misuse of costumes or accessories. Products are intended for entertainment purposes only; use responsibly and follow all safety guidelines.
Our total liability for any claim related to your order shall not exceed the purchase price of the product in question.
7. General Provisions
Governing Law: These Terms are governed by the laws of the United States and the state of Maryland, without regard to conflict of law principles.
Changes to Terms: We may update these Terms periodically. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us: If you have any questions about these Terms, our products, or services, our friendly ghouls are here to help! Reach out at:
Email: [email protected]
Address: California Costume Store, 1002 Cedar Ridge Court, Annapolis, US 21403
Thank you for choosing California Costume Store for all your Halloween horrors! We’re committed to making your experience fang-tastic.
